Ordering and invoicing information

VAT and business purchases in Italy and the EU

The VAT treatment of your order depends on who is buying, where the goods are delivered and the type of supply. This page explains how to buy as a business based in Italy or abroad, and how to request verification of your details before placing an order.

Request verification for EU business purchases

Businesses and self-employed professionals with an Italian VAT number

If you are buying for an Italian business, provide your registered company name, VAT number and the details needed for invoicing. Holding an Italian VAT number does not, by itself, entitle you to buy without VAT.

Standard supplies are normally subject to 22% VAT. If you believe a different treatment applies to your purchase, contact us before ordering so we can review the documentation and the applicable rate.

Contact our accounts team

Businesses in other EU countries

To request an intra-EU supply without Italian VAT, submit your company details using the dedicated form. The requirements include a VAT number valid for intra-EU transactions, matching customer details and delivery of the goods to another EU Member State, together with any other conditions applicable to the transaction.

A foreign VAT number does not automatically make an order delivered in Italy VAT-exempt. We review each request before confirming the purchase terms.

Request business account verification

How we verify your details

The form performs an initial check of the VAT number format. This does not confirm that the business exists or that it is registered for intra-EU transactions.

For VAT verification, we refer to the European Commission's VIES system and request additional documents where necessary.

Visit the official VIES service

What happens after you submit your request

Use the same email address that you use, or will use, to sign in to your Litio Store account. This allows us to link the request to the correct customer.

We will email you the outcome of the review and instructions for placing your order. Please wait for our confirmation: submitting the form does not change prices, automatically approve your account or apply a VAT exemption at checkout. The supply terms must also be confirmed in relation to the delivery destination.

Reduced VAT on solar products

The 10% VAT rate does not apply to every product or to every customer who owns a solar power system. Eligibility depends on the nature of the supply, how the goods will be used and the required documentation.

If a product page offers a 10% VAT option, select it only after checking that you qualify. If you are unsure, send us the product details and describe the planned work before paying.

Private customers and businesses outside the EU

Private customers cannot use the procedure reserved for EU businesses. For distance sales to consumers, the applicable VAT may also depend on the destination country; please check your order summary.

If your business is based outside the EU, contact us so we can assess shipping availability, documentation and tax treatment separately. This page does not extend the store's delivery coverage or guarantee that import duties or taxes will not apply.

Read our shipping policy

For questions about your order, email info@litio.store. General guidance is available on Your Europe — Cross-border VAT. For specific circumstances, please also consult your tax adviser.