Privacy policy

01 / Data controller

The data controller is Litio Store srl, registered at via Doria, 13, 06028 Sigillo (PG), Italy.

For privacy information or to exercise your rights, write to info@litio.store.

02 / Data we collect

Browsing data. During your visit to the Site, we may collect IP address, browser, device information, time zone, pages and products viewed, the source of your visit, and interactions with the Site.

Order data. When you make or attempt to make a purchase, we collect the data necessary to manage the order: name, billing and delivery address, email, phone number, and information related to the purchase and payment.

Payments. The data necessary to make the payment is processed by the providers of the selected payment service. The information available to the store depends on the method used and may include the status and references of the transaction.

Requests and support. When you contact us, we process the contact details and information you choose to share with us in order to respond to your request.

03 / Purposes and legal bases

• Orders and support: to respond to requests and manage purchases, payments, shipping, and contractual support. Legal basis: contract or pre-contractual measures.
• Compliance: for invoicing and tax, accounting, and regulatory obligations. Legal basis: legal obligation.
• Security: to prevent fraud, protect the Site, and safeguard our rights. Legal basis: legitimate interest, in compliance with data subjects' rights.
• Marketing and non-essential tracking: for promotional communications, analytics, and personalized advertising, subject to consent where required.

The data necessary for the order allows us to conclude and carry out the purchase; without it we may not be able to provide the service. Consent to promotional activities is optional.

04 / Cookies and browsing tools

The Site uses cookies and technical tools for features such as browsing, cart, and security. Log files record technical events, including IP addresses, page requests, and the date and time of access.

Any non-essential cookies, pixels, and analytics or advertising tools are used subject to consent, where required. You can manage or withdraw your preferences through the Site's consent management tools.

You can also manage cookies in your browser settings. Blocking necessary cookies may impair some store features. The browser's "Do Not Track" signal does not replace the preferences expressed through the consent system.

05 / Providers and data sharing

Data may be shared, for the purposes indicated, with platform and IT service providers, payment operators, couriers, consultants, and analytics and marketing service providers, where used. It may also be shared with authorities when required by law.

Shopify. The store uses Shopify as its e-commerce platform. Information on the processing carried out by Shopify is available in its privacy policy.

Google Analytics. We use Google Analytics to understand how the Site is used, in accordance with applicable consent preferences. See Google's privacy policy and the Google Analytics opt-out tool.

06 / Promotional communications

Where provided for by your preferences and applicable law, we may use your contact details to send you information about our products and services.

You can stop promotional communications through the unsubscribe link included in the messages, or by writing to info@litio.store. You will continue to receive communications necessary for managing your orders.

07 / International transfers

The use of international providers may involve the transfer of data outside the European Economic Area, including to Canada and the United States. Such transfers must be supported by the safeguards provided for by applicable law, such as adequacy decisions or standard contractual clauses. You can request information on the applicable safeguards by contacting us.

08 / Data retention

We retain data for as long as necessary for the purposes for which it was collected. The retention period depends on order and support management, tax and accounting obligations, and any need to safeguard rights.

For browsing data and cookies, the retention period depends on the function and settings of the tool. Data used on the basis of consent is no longer used for that purpose after consent is withdrawn.

A deletion request does not result in the removal of data that we are required to retain for legal obligations or to safeguard rights.

09 / Your rights

In the cases provided for by applicable law, you can request access, rectification, erasure, restriction, and portability of data, object to processing, and withdraw consent without affecting the lawfulness of processing carried out before the withdrawal.

You can also lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) or the competent supervisory authority.

10 / Minors and updates

The Site is not intended for persons under 18 years of age. If you believe that a minor has provided us with personal data, please contact us.

We may update this policy to reflect changes to our services, our data processing, or applicable law. The updated version will be available on this page.