
Occupancy and number of uses of each cubicle, ammonia and hydrogen sulphide in the block, call button and water leak sensor. Battery-powered sensors, LoRaWAN radio transmission, one outdoor gateway for the whole park, data and alarms from the app.
What it does
- The ceiling sensor in each cubicle detects whether it is free or occupied, without a camera. The number of uses in the day is derived from the changes of status.
- The odour detector in each block measures ammonia and hydrogen sulphide together with temperature and humidity: the team goes out when the threshold is exceeded or after a certain number of uses, not on a fixed schedule.
- The button in the cubicle distinguishes a short press, a long press and a double press: a meaning is assigned to each one, from reporting a cubicle to be cleaned to a request for help.
- The floor leak sensor reports water where it should not be behind the sanitary fittings or under the washbasins: a blocked drain, a broken hose, an overflowing cistern. It also has a built-in buzzer.
- The outdoor gateway, on a building or on a pole, covers the blocks scattered across the park or the service area and sends the data to the cloud over the network or on 4G.
- History, charts and notifications can be consulted from a smartphone and from a PC.

How it is installed
What's in the kit

| Qty | Device | What it is for |
|---|---|---|
| 1 | Outdoor LoRaWAN gateway, IP67, with PoE Ethernet, Wi-Fi and 4G | It collects the data of all the blocks and sends it to the cloud. Two 60 cm antennas supplied. |
| 4 | Occupancy sensor per cubicle, on the ceiling, without a camera | Free or occupied status and use count. |
| 2 | Odour detector: ammonia, hydrogen sulphide, temperature, humidity | Cleaning on demand based on the air quality of the block. |
| 4 | Call button with a red key, three types of press | Cleaning or help request from the cubicle. |
| 2 | Compact water leak sensor, IP67, with buzzer | Flooding alarm behind the sanitary fittings and under the washbasins. |
Top quality Milesight devices with the manufacturer's warranty. Batteries included in all the sensors; the gateway is powered via PoE. The odour detector has a declared service life of 3 years, after which it must be replaced.
Available sizes
The size is selected above, together with the version and the connectivity. The diagram, the photo and the table above show the «4 cubicles, 2 blocks» size; with the other sizes only the quantities of the devices listed below change, the rest of the kit is identical.
- 2 cubicles, 1 block: 2 toilet occupancy sensors, 1 ammonia and hydrogen sulphide detector, 2 SOS buttons, 1 water leak sensor
- 4 cubicles, 2 blocks: 4 toilet occupancy sensors, 2 ammonia and hydrogen sulphide detectors, 4 SOS buttons, 2 water leak sensors
- 8 cubicles, 4 blocks: 8 toilet occupancy sensors, 4 ammonia and hydrogen sulphide detectors, 8 SOS buttons, 4 water leak sensors
In the complete kit, the installation material linked to these devices (brackets, boxes, clips, cables, enclosures) follows the chosen size. For a different size, write to us from the contact section.
Available connectivity options
- Customer network (PoE Ethernet): 1 outdoor LoRaWAN gateway
- 4G with the customer's SIM: 1 outdoor LoRaWAN gateway
- Standalone 4G solar: 1 solar LoRaWAN gateway with 4G. For parks without power; SIM not included
In the complete kit, the material for the gateway (network cable, pole, PoE injector) changes accordingly. The SIM for the 4G versions is not included.
Choose the version
- The Milesight devices in the table
- Installation guide and initial configuration
- For those who already have a pole, outdoor network cable and fastening material
- Everything in the basic version
- Pole with brackets for the gateway
- 20 m outdoor Ethernet cable, PoE injector, cable glands with sleeve
- Wall plugs, screws, double-sided tape and cable ties for fastening the sensors
- Numbered labels for cubicles and devices, installation diagram
Before you order
There is no network or Wi-Fi in the toilets: is it needed?
No. The sensors transmit by radio to the gateway, and only the gateway goes on the network. In the basic version it is connected with the Ethernet cable, which also carries the power, to the network of a nearby building: park offices, kiosk, municipal depot, service station. If there is no network, the same gateway works on 4G with a data SIM (not included, any operator, traffic below 1 GB per month): all it needs is a socket for the PoE injector. Where there is no power either, the version with a solar gateway is available. It is chosen when ordering.
Is one gateway enough for the whole park?
The manufacturer declares up to 2 km in an urban area and 15 km in open field. The sensors, however, are inside masonry or prefabricated blocks, and the walls reduce the range: the gateway goes high up, in line of sight of the blocks as far as possible. An urban park or a service area is normally covered with a single gateway; for metal, semi-underground or very distant blocks, a second gateway is considered. One gateway handles hundreds of sensors.
Does the sensor in the cubicle film people?
No. It has no camera and produces no images: it combines an infrared motion sensor with a distance measurement, and transmits only the free or occupied status. The data is anonymous.
Does the button count as the emergency call for an accessible toilet?
No. It is a battery-powered radio button that sends a notification to the smartphone of whoever runs the service, useful for cleaning requests and for an extra way to signal for help. It does not replace the call system required by the regulations for accessible toilets, and the notification is only sent if the gateway and the network are working.
The toilets are washed with a pressure lance: do the sensors withstand it?
The leak sensor and the gateway are IP67. The occupancy sensor, the odour detector and the button are indoor devices (IP30): they are on the ceiling or high up on the wall, and during washing the jet must not be aimed at them. They are not suitable for self-cleaning toilets that wash the whole cubicle at every cycle. The leak sensor works from -10 to +60 °C, the other sensors from -20 °C.
I have more blocks or more cubicles
Among the product options you will find the 2, 4 and 8 cubicle sizes. The rule is one occupancy sensor and one button per cubicle, one odour detector and one leak sensor per block; the gateway and the platform stay the same. For different compositions, write to us from the contact section stating the number of blocks, cubicles per block and distances: we will send you the composition and the quotation for the adapted kit.
Battery life and service life of the sensors
Occupancy sensor: about 4 years with 90 uses per day. Odour detector: about 3 years with one reading every 10 minutes; the gas measuring cells have a life of 3 years, then the detector must be replaced. Button: over 7 years with 10 presses per day. Leak sensor: over 5 years with a button cell. These are the values declared by the manufacturer at 25 °C; the charge level is visible in the app.
Where is the data consulted and are there any subscription fees?
On the manufacturer's app and portal, from a smartphone and a PC, with charts, thresholds and notifications; no fee for basic use. If there is a maintenance management software or a municipal platform, the gateway can also send the data to that system (MQTT or HTTP): the configuration is included.
What happens if the gateway loses its network connection?
The sensors keep working and the leak sensor sounds anyway with its buzzer, but as long as the gateway is without internet the notifications do not arrive, including those from the button. Where the line is not reliable, the 4G version is preferable.
Is an electrician needed?
No. All the sensors are battery-powered and are fastened with screws, wall plugs or double-sided tape. The gateway is powered at very low voltage from the Ethernet cable; the PoE injector is plugged into a normal socket indoors. The work involved is mounting the pole and laying the network cable.
What is not included
- Sanitary fittings, doors, locks and toilet furnishings: the existing ones are used
- The data SIM, if the gateway is used on 4G
- The network point and the socket for the gateway's PoE injector
- Any protective enclosures for the indoor devices
- In the "devices only" version: pole, network cable, cable glands and small parts
Shipping
Shipping: free in Italy and throughout the EU. Delivery in 10-20 working days.